Get more out of calling in Gmail

Get more out of calling in Gmail: "Last week, we launched Google Voice in Gmail to let you make calls right from your computer. The uptake has been amazing and 10,000,000 calls later, we wanted to offer some tips and tricks on how you, as a loyal Google Voice user, can unlock additional features when you setup Gmail to receive calls with your Google Voice number. If you haven’t already hooked it up, go to Google Voice, click on settings and check the box next to Google Chat in your list of forwarding phones.

Now, you’ll be able to make and receive calls to your Google Voice number right in Gmail. Plus, you’ll have access to a bunch of handy features, like:

Call screening
Not sure who’s calling you? Instead of hitting “Answer” or “Ignore” when you get a call in Gmail, click the “Screen” button. The caller will be sent to your voicemail and you can listen in while they leave you a message. If you decide you want to take the call, just click “Join” at any time to pick up.

Switching calls between Gmail and other phones
Let’s say you picked up a call on your Gmail, but you need to head out the door. It’s a pain to hang up and call the person back from your cell, especially for those important calls. Hit the asterisk (*) on the Gmail dial pad at any time during the call and your other Google Voice forwarding phones will ring. Just pick up the call from one of your other phones and continue the conversation without ever having to disconnect the call.

Recording incoming calls
Is your conversation too good to forget? Press 4 on the dial pad at any time and both parties will be notified that the call is being recorded. To stop the recording, press 4 again or hang up. Call recordings will be saved in your Google Voice inbox.

Click to dial with the Chrome Extension
Searching for your favorite restaurant or bar on Google Maps? Friend email you their phone number? The Google Voice extension for Google Chrome allows you to just click on any phone number on any website or in any email, and it will dial the number for you.

Posted by Michael Bolognino, Google Voice Product Marketing Manager

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